Shipping and Delivery
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or other problems, please do not hesitate to contact our customer service. Below we explain how your order will be processed and delivered.
Shipping costs
We cover the shipping cost for every order. All our products are delivered to your home 100% free of charge. Plus, there is no minimum order quantity required.
Shipping your order
Have you found the perfect look on our website? Then, of course, you want to enjoy it as quickly as possible! That's why we make sure that your order is processed and shipped as quickly as possible.
Below are the average delivery times for all our packages:
- Once you place your order, it takes us 1-3 business days to process it. On weekdays it takes one business day, but if you order on a Friday evening or weekend it may take a little longer.
- Once your order is processed, it is shipped and takes on average 5-9 business days to be delivered.
The order deadline is 12:00 (GMT+01:00)
If you have placed an order with us, you can already see after a few days when your package will arrive. You will receive your personal tracking code by email, which will allow you to track your order via our tracking partner. To find out how this works, visit our Track & Trace page.
To ensure that your order will be shipped today, you can always contact us by phone. Our service team will be happy to help you make the right choice.
Delivery of your order
When your order is delivered, you can enjoy it! Of course, there can always be a problem. Do you want to exchange or return it? Go to this page.
A defective product?
What a shame! Unfortunately, it can happen that your product is damaged during transport. In this case, we always deliver a new package free of charge the first time and unfortunately cannot issue a refund. If it goes wrong the second time? In this case, we will refund the full purchase price.